Protecting your personal information on the bbaje platform is our highest priority. This Privacy Policy clearly explains what data we collect, how it is used, and how it is kept secure.
When you register and use the bbaje platform, various types of data are collected — either automatically or directly from you. Each category is described in detail below.
During registration, we collect your name, email address, mobile number, date of birth, and Bangladesh National ID details. This information is essential for identity verification and account security.
Your device and browser model, operating system, IP address, session duration, and screen resolution are logged automatically. This helps us detect and prevent fraudulent activity.
When you make a deposit or withdrawal via bKash, Nagad, Rocket, or other local methods, the transaction amount (BDT), date, and payment method are recorded. Full card numbers and PINs are never stored.
Information such as which sports events you've bet on, how long you've spent on the platform, and which pages you've visited is collected for analytical purposes. This data is used to improve your overall experience.
Bbaje uses your data solely for legitimate and transparent purposes. The key uses are outlined below:
Bbaje uses Cookies and similar technologies on its website to make your browsing experience smoother. Cookies are small text files stored in your browser.
These Cookies are essential for maintaining active login sessions, managing security tokens, and remembering your language preferences. The platform cannot function properly without them.
Statistics such as how many times a page has been visited and how long users spend on it are collected and used to improve the quality of the platform.
These Cookies are used to remember your preferred sports categories, display settings, and notification preferences.
You can delete Cookies or block new ones at any time through your browser settings. Please note, however, that disabling essential Cookies may cause certain platform features to stop working properly.
Bbaje follows industry-standard security practices to keep your data safe. Our servers are encrypted, and regular security audits are conducted.
All data is retained for as long as your account remains active. Even after account closure, transaction records may be kept for up to five years to meet legal obligations, after which they are securely deleted.
All data is transmitted via SSL/TLS encryption. Passwords are never stored in plain text — only in hashed form. Two-factor authentication (2FA) is also available for added security.
Only authorized staff members may access your data, and only to the extent required for their specific role. Every access is logged and reviewed on a regular basis.
Regular data backups are performed to ensure your information is not lost in the event of a technical issue. Backups are protected with the same level of encryption as live data.
Bbaje never sells your personal data or shares it with third parties unnecessarily. However, there are limited circumstances in which data may be shared:
Necessary data is shared with authorized payment gateway providers to process BDT transactions. These providers are held to the same privacy standards.
If a valid court order or directive is received from a regulatory authority under Bangladeshi law, disclosure of the required information is mandatory.
Technology service providers that support the operation of the platform may only access the data necessary for their specific tasks and are not permitted to use it independently.
Anonymized data may be shared with security analytics firms to help detect money laundering or fraudulent activity.
As a bbaje user, you have full rights over your personal data. Your key rights are outlined below:
You can find out what information we hold about you at any time. You may request a copy of your data through Account Settings or by contacting our support team.
You have the right to correct any inaccurate information we hold about you. Updates can be made directly from your profile page or by reaching out to our support team.
If you request account closure, we will delete all your personal data within the designated timeframe, beyond what is required to be retained by law.
In certain circumstances, you may request that the processing of your data be temporarily suspended.
You may request a copy of your data in a structured, commonly used, and machine-readable format.
You may object at any time to your data being used for marketing communications or analytical processing.
Bbaje may update this Privacy Policy from time to time — particularly in response to technical changes, new legal requirements, or the introduction of new platform features. When changes are made, we will take the following steps:
For any questions, complaints, or requests regarding your data protection, please contact the bbaje support team.
Email: support@bbaje.run